Good reinvention success stories are written in plain language and show innovations in at least one or more of the following areas of reinvention: putting customers first; empowering employees; cutting red tape; cutting back to basics (stop doing things not in core mission); and achieving results Americans care about. These stories are further strengthened if they show bottom-line savings or cost avoidance, as well as strong partnership (interagency, intergovernmental, private, nonprofit or others).

There are hundreds of amazing reinvention success stories in the federal government. Each achievement brings us one step closer to Vice President Gore's dream of creating a federal government that works better, costs less and delivers results Americans care about.

Please send your reinvention success stories to Pat Wood at pat.wood@npr.gov.